LCR Window Cleaning Terms and Conditions

Full payment must be received within 30 days of the invoice date (unless otherwise stated). If you fail to do this, your account and services may be suspended until such time as the arrears have been settled.

For late payments, we will charge interest at 5.0% a month while the account remains unpaid. We require you to pay our expenses and legal costs incurred in obtaining payment on an indemnity basis. We reserve the right to charge you £10.00 for letters, £20 for legal notices, £30 for returned payments, and any third-party costs involved in tracing you, returned cheques, debt collection and legal action. We also reserve the right to pass unpaid accounts to a debt collector/solicitor for recovery/legal action, to whom we may assign the debt and all rights without restriction.

Should you dispute an outstanding invoice and claim to have made payment, the onus is on you to prove payment has arrived and cleared. We cannot accept any liability for cheques, postal orders or cash that has been lost in the post. We strongly advise against sending cash in the post.

Achieving optimum cleaning results may require a few cleans. For example, detergent residues from previous traditional window cleaning methods may initially cause slight spotting. Leaching can also occur from trickle vents, beading and heavily soiled frames, however in most cases, this will cease after a couple of cleans, once the dirt is removed fully from the frame areas.